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Student Support Administrator

Location: Swakopmund
Reports To: Office Manager

Business School of Excellence (Pty) Ltd (BSE), established in 2007, is a privately owned Namibian education and training company dedicated to up-skilling Namibians and assisting local companies in staff development. As part of Open Learning Group  (OLG), which specialises in education, development and training solutions, BSE is seeking a dynamic and service-oriented Student Support Administrator. This role is responsible for managing front desk operations, providing administrative support and assisting students with enquiries, ensuring a welcoming and efficient environment at the Swakopmund office.

Key Responsibilities:

Front Desk & Office Administration:

  • Serve as the first point of contact for visitors, students and staff, ensuring a professional and welcoming reception.
  • Answer and direct calls, emails and enquiries efficiently and professionally.
  • Support the Office Manager with administrative duties, including data entry, filing and document preparation.
  • Maintain a clean and organized reception area and office space.

Student Support & Customer Service:

  • Assist students with submission of assignments and Portfolios of Evidence.
  • Provide students with course information, enrolment procedures, and general academic support timeously.
  • Maintain accurate student records and ensure confidentiality.

Key Requirements:

Qualifications & Experience:

  • Grade 12 (Essential); Diploma or Certificate in Administration, Office Management, or related field (Advantageous).
  • Minimum of 2 years of experience in an administrative, receptionist or student support role.
  • Experience in an educational or training environment is an added advantage specifically in the Logistics, Transport and Wholesale & Retail industry.

Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to handle customer enquiries with professionalism and patience.
  • Attention to detail and ability to maintain accurate records.
  • High level of integrity, confidentiality and professionalism.

Closing Date: 8 April 2025
Applications can be emailed to info@bse.com.na
Attach relevant documents (CV & Qualifications)

We will only respond to shortlisted candidates.

Closing Date: 8 April 2025
Applications can be emailed to info@bse.com.na
Attach relevant documents (CV & Qualifications)

We will only respond to shortlisted candidates.

We currently have no vacancies open.

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