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National Vocational Certificate

Wholesale & Retail - Operations

NQF Level: 2
Q1126
The Wholesale and Retail sector buys and sells a wide range of products and stock from manufacturers and delivers it to the end user. Throughout this process a variety of skills are crucial. This qualification is designed to addresses skills and competencies that enable learners to access the Wholesale and Retail operations industry. It will provide the necessary skills and abilities for people engaged in various Wholesale and Retail operations functions.
The learner will be able to complete basic business functions, learn to interact with customers and solve problems, as well as plan his/her own self-development.
Admission Requirements
∙ NSSCO (Grade 11) Revised Curricula OR Grade 12 (Phased-Out Curricula).
∙ 20 Points in 6 subjects with a F symbol in English, Mathematics and Science. ∙ JSC Grade 10 (phased-out curricula) until 2023 as follows: ∙ 23 Points in 6 Subjects ∙ E symbol in English, Mathematics and Physical Science

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Duration
This programme is delivered through contact sessions that will provide the learner with the interpersonal support for learning to take place. Furthermore, a workplace component will allow the learner to apply knowledge gained in a workplace environment.
  • Counting stock for a stock-take
  • Maintaining a safe and secure environment in a distribution centre
  • Processing payments at Point of Sales (POS)
  • Recording transactions