This programme is developed around a planned combination of learning outcomes that will provide learners with the fundamental knowledge and applied competence in wholesale and retail operations to embark upon on a formal journey to acquiring critical foundational and operational skills in the wholesale and retail sector.

The Wholesale and Retail sector buys and sells a wide range of products and stock from manufacturers and delivers it to the end user. Throughout this process a variety of skills are crucial. The learner will be able to complete basic business functions, learn to interact with customers and solve problems, as well as plan his/her own self-development.

The programme is designed for learners who are already employed and involved in the distribution field and who want to pursue a career in the Wholesale and Retail industry, or in fields where this is applicable.

The purpose of this programme is to enable learners to understand and familiarise themselves with the underlying principles of all the major areas related to distribution within the Wholesale and Retail sector.

Whether you are an individual looking to further a career in logistics and supply chain disciplines or the wholesale and retail industry or a business executive responsible for your workforce’s development and training – we can help you with your learning and development requirements.

Contact us and we will be happy to discuss relevant and appropriate solutions.

This qualification is designed to be accessible and flexible. The basic entry requirements are appropriate, foundational competencies in Literacy, Numeracy and Interpersonal skills.

This programme is delivered through contact sessions that will provide the learner with the interpersonal support for learning to take place.

Furthermore, a workplace component will allow the learner to apply knowledge gained in a workplace environment.

This programme can be completed over a minimum duration of one year and a maximum of two.

Learners will gain skills, such as the following:
• Pick stock in a distribution centre/warehouse
• Move, pack and maintain stock in a distribution centre/warehouse
• Maintain a safe and secure environment in a distribution centre
• Dispatch stock
• Uplift stock for return

The programme consists of the following compulsory modules

Define the core concepts of Wholesale and Retail

Complete basic business calculations

Count stock for a stock-take

Pick stock in a distribution centre/ warehouse

Maintain a safe and secure environment in a distribution centre

Uplift stock for return

Dispatch Stock 

5 Compulsory Numeracy Skills Modules

Apply inbound contact centre distribution within a commercial environment 

Move, pack and maintain stock in a distribution centre/ warehouse 

4 Compulsory Communications Skills Modules