This programme is developed around a planned combination of learning outcomes that will provide learners with the knowledge and applied competencies in Wholesale and Retail operations on a formal route to acquiring operational skills in the Wholesale and Retail sector.
Learners will be equipped with knowledge of the core concepts of the Wholesale and Retail environment, and competencies to deal with theft, fraud and safety control measures in a Wholesale and Retail Outlet. They will further explore the factors that impact on the bottom line of a Wholesale and Retail unit and build customer relations skills. Learners will also be exposed to occupational health, safety and environmental principles to be applied in the workplace and assertive communication skills.
∙ This qualification is designed to be accessible and flexible.
∙ The basic entry requirements are:
∙ Communication at NQF Level 2
∙ Mathematics Literacy at NQF Level 2
∙ NVC Level 2 in Wholesale and Retail Operations or Distribution
